Who is responsible for the processing of your personal data?
RAIN FOREST, SL is responsible for the processing of the personal data of the USER and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016 / 679, of 27 of April (GDPR), and the Organic Law 3 / 2018 , from December 5 (LOPDGDD).
Why do we treat your personal data and why do we do it?
According to the form where we have obtained your personal data, we will treat it confidentially to achieve the following purposes:
In the form Contact
In the form Newsletter
In the form Work with us
In the form Birthday parties
In the form School visits
Chat available through Facebook Messenger service
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the end of the treatment or there are legal requirements that dictate their custody and when it is no longer necessary for it, they will be suppressed with adequate security measures to guarantee the anonymization of the data or the total destruction of the same.
Who do we provide your personal data to?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality contracts and the person in charge of Treatment required by current privacy regulations.
What are your rights?
The rights that assist the USER are:
Contact information to exercise your rights:
RAIN FOREST, SL. CAMILO JOSÉ CELA, 6 and 8 – 29640 FUENGIROLA (Málaga). E-mail: dpobioparcfuengirola@ideasnormativas.es
Contact information for the data protection officer: IDEAS NORMATIVAS, SL Dr. Vicente Zaragozá, 1 – 2 – 5. CP 46020 – Valencia – dpobioparcfuengirola@ideasnormativas.es
2. INFORMATION FOR THE PROCESSING OF PERSONAL DATA FOR THE PURPOSES OF EMPLOYEE CANDIDATE.
End of processing: involve the Interested Party in the personnel selection processes, carrying out an analysis of the applicant's profile with the aim of selecting the best candidate for the vacant position of the Controller.
Legitimation of the treatment: unequivocal consent through a clear action of the interested party (GDPR, art. 6.1.a).
Data conservation criteria: they will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction. In this sense, after the aforementioned period has passed, and if you wish to continue participating in the selection processes of the Responsible, please send us your resume again.
Updating data: in the event of any modification to your data, please notify us in writing as soon as possible, in order to keep your data duly updated.
Data communication: the data will not be communicated to third parties, except legal obligation.
3. COMPULSORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER
The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data they are necessary to attend your request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are true and is responsible for communicating any modification thereof.
The RESPONSIBLE informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the USER. In the event that not all data is provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.
4. SECURITY MEASURES
That in accordance with the provisions of current regulations on protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data of his responsibility, and manifestly with the principles described in the article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are treated.
The RESPONSIBLE guarantees that he has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has provided them with the appropriate information so that they can exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER through RAIN FOREST, SL. CAMILO JOSÉ CELA, 6 and 8 – 29640 FUENGIROLA (Málaga). Contact information for the data protection officer:IDEAS NORMATIVAS, SL Dr. Vicente Zaragozá, 1 – 2 – 5. CP 46020 – Valencia – dpobioparcfuelngirola@ideasnormativas.es
PRIVACY POLICY SOCIAL NETWORKS
1. INFORMATION TO THE USER
Who is responsible for the processing of your personal data?
RAIN FOREST, SL, hereinafter, RESPONSABLE, inform the USER that you have proceeded to create a profile on the Social Networks Facebook, Instagram, Twitter, YouTube, which is responsible for the processing of the user's personal data carried out on said social networks and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), therefore the following treatment information is provided to you :
What do we treat your personal data for?
End of treatment: maintain a relationship between the USER and the CONTROLLER that may include the following operations:
Why can we process your personal data?
Legal basis of the treatment: article 6.1.a GDPR, the interested party has given their consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the social network of the RESPONSIBLE thus showing interest in the information published therein, therefore, at the time of requesting to follow our official profiles, you provide us with your consent for the processing of personal data published in your profile.
The USER can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy.
The CONTROLLER has access to and treats the public information of the USER, especially his contact name. These data are only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USER's request.
How long will we keep your personal data?
Data retention criteria: they will be kept as long as the USER does not revoke the consent given as indicated in this privacy policy.
Who do we provide your personal information?
Data communication: the information provided by the USER through the social networks of the RESPONSIBLE, including their personal data, may be published, always depending on the services that the USER uses, for which it may be made publicly available to other third-party users of the social networks. social networks. From the profile of each social network, the USER can configure what information they want to make public in each case, see the permissions that have been granted, delete or deactivate them, like any third-party application that they no longer want to use.
No communication of personal data to third parties outside the social network is planned, except, if it is essential for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed the contracts of confidentiality and treatment manager required by current privacy regulations.
What are your rights?
Rights that assist the USER: they can only be satisfied in relation to that information that is under the control of the RESPONSIBLE.
Contact information to exercise your rights:
RAIN FOREST, SL. CAMILO JOSÉ CELA, 6 and 8 – 29640 FUENGIROLA (Málaga). E-mail: dpobioparcfuengirola@ideasnormativas.es
Contact information for the data protection officer: Dr. Vicente Zaragozá, 1 – 2 – 5. CP 46020 – Valencia – dpobioparcfuelngirola@ideasnormativas.es
2. USE OF THE PROFILE
The CONTROLLER will carry out the following actions:
The USER can always control their connections, eliminate content that no longer interests them and restrict who they share their connections with; To do this, you must access your privacy settings.
3 PUBLICATIONS
The USER, once he is a follower or has joined the social network of the RESPONSIBLE, may publish comments, links, images, photographs or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the published content, enjoy the copyright and intellectual property rights or have the consent of the affected third parties.
Any publication on the social network, whether text, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law.
In these cases, the CONTROLLER reserves the right to immediately remove the content, without prior communication, and may request the permanent blocking of the USER.
The RESPONSIBLE will not be responsible for the contents that a USER has freely published.
The USER must bear in mind that his publications will be known by other users, for which he himself is primarily responsible for his privacy.
The images that can be published on the social network will not be stored in any file by the CONTROLLER, but they will remain on the social network.
4. DATA OF MINORS OR PEOPLE WITH SPECIAL ABILITIES
Access and registration through the social networks of the RESPONSIBLE is prohibited to minors under 18 years of age. On the other hand, if the USER has special capacities, the intervention of the holder of his parental authority or guardianship, or his legal representative through a valid document that proves the representation, will be necessary.
The CONTROLLER will be expressly exonerated from any liability that may arise from the use of social networks by minors or people with special abilities. The social networks of the CONTROLLER do not knowingly collect any personal information from minors, therefore, if the USER is a minor, they should not register, use the social networks of THE CONTROLLER or provide any personal information.
Terms and conditions of use of the application.
These Terms and Conditions govern the download, access and use of the BIOPARC FUENGIROLA mobile application (hereinafter, the "APPLICATION"), which RAIN FOREST, SL makes available to users.
The user acquires this status by downloading and using it.
This version of the APP is available free of charge on Google Play and the Apple Store. Users acknowledge and agree to comply with all applicable terms and conditions regarding obtaining, downloading, and updating the APP as determined by these stores. Access to the APP implies that the user acknowledges that they have fully accepted and agreed to these terms of use.
2. OBJECT
The APP aims to improve the experience of visitors to BIOPARC FUENGIROLA. Visitors to the BIOPARC FUENGIROLA facilities are among the groups that may benefit from this project. This APP was designed and developed by specialist professionals, as well as a group of users who participated in the trial period. The APP is available to users for personal use (never for business use). It runs on a mobile phone with an Android or iOS operating system and a front-facing camera.
3. DATA COLLECTED BY THE APPLICATION
When you use the App, we automatically collect certain data necessary for its use. This data includes: Location, accuracy, and date/time periodically throughout the day (only while you are at the attraction) Each visit to the resort, including date/time of first and last seen Operating System OS version, Device name, Battery level, Battery status (charging or not), Bluetooth status (on or off), Mobile network operator name, Currently connected Wi-Fi SSID Location permission status (on or off), IP address – User’s preferred language, Current time zone, App version and build number, App interactions (captured as events sent to Firebase Analytics and Keen IO), Geofence region entry/exit date/time (if you enter an offered geofence region).
4. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The intellectual and industrial property rights over the APPLICATION are owned by RAIN FOREST, SL, which has exclusive rights to exploit them in any form and, in particular, the rights of reproduction, distribution, public communication, and transformation. Third-party owners of intellectual and industrial property rights over photographs, logos, and any other symbols or content included in the APPLICATION have granted the corresponding authorizations for their reproduction, distribution, and making them available to the public. The user acknowledges that the reproduction, modification, distribution, commercialization, decompilation, disassembly, use of reverse engineering techniques, or any other means to obtain the source code, transformation, or publication of any unauthorized reference test results of any of the elements and utilities integrated into the development constitutes an infringement of the intellectual property rights of RAIN FOREST, SL, and is therefore obligated not to perform any of the aforementioned actions.
4 PRIVACY POLICY
Who is responsible for the processing of your personal data?
RAIN FOREST, SL is responsible for the processing of the user's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD). Therefore, the following processing information is provided:
Why do we process your personal data?
We process your personal data for the purposes described in section “1. PURPOSE” of these terms and conditions, namely (1) to enable us to make the service and associated functions available to you; (2) to improve the functions and features of the application; (3) to prevent misuse and rectify faults; and (4) to offer you a personalized guest experience. This data processing is justified on the basis that (1) the processing is necessary to fulfill the requirements of the contract between you, as a data subject, and us in accordance with Art. 6(1)(b) of the GDPR for the use of the application, or (2) we have a legitimate interest in ensuring the functionality and fault-free operation of the application and being able to offer a service that is in line with market requirements and the interests of users, prevailing over your rights and interests in the protection of your personal data in accordance with Art. 6(1)(f) of the GDPR.
For what reason can we process your personal data?
The processing of your data is legitimized on the basis that it is necessary for the contractual relationship to which you are a party, which implies acceptance of these terms and conditions of use (Article 6.1.b GDPR). Your consent for one or more specific purposes (Article 6.1.a GDPR) by completing any of the forms and/or contact forms we make available to you in this APP and checking the box provided for this purpose.
How long will we keep your personal data?
We will retain your personal data for no longer than necessary to maintain the purpose of the processing, that is, for the duration of the contractual relationship involving the use of the APPLICATION (including the obligation to retain them for the applicable limitation periods), and when they are no longer necessary for such purpose, they will be deleted with appropriate security measures to ensure their anonymization or total destruction.
Who do we provide your personal data to?
Your personal data will be communicated to:
– Public Administrations and other private entities for compliance with the legal obligations to which RAIN FOREST, SL is subject due to its activities.
– Suppliers who need access to the user's personal data to provide the services contracted by RAIN FOREST, SL, or who may have access to certain personal data due to the operation of the electronic services (application, website, and emails). RAIN FOREST, SL has signed the confidentiality and personal data processing agreements with all of them, as required by law to protect your privacy (Article 28.3 GDPR). The APPLICATION will use Google Analytics as a tool to understand usage and interaction trends. RAIN FOREST, SL may use the personal information you provide in a disassociated form (without personal identification) for internal purposes, such as compiling statistics. The APPLICATION may collect, store, or accumulate certain non-personal information related to its use.
Google Analytics is governed by the general conditions of Google accessible at
http://www.google.com/analytics/terms/es.html y las políticas de privacidad de Google accesibles en https://www.google.es/intl/es/policies/privacy/.
What are the rights that assist you as a user?
Right to withdraw consent at any time. Right to access, rectify, transfer and delete your data, and to limit or oppose its use.
processing. Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
Contact information to exercise your rights:
RAINFOREST, S. L. PADILLA, 2 6 – 4 2 8 0 0 6 MADRID (Madrid) SPAIN AE – mail: dpobioparcfuengirola@ideasnormativas.es
Contact details of the data protection officer: IDEAS
NORMATIVAS, SL, dpobioparcfuengirola@ideasnormativas.es
5. COMPULSORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER
By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the APPLICATION forms, users expressly, freely, and unequivocally accept that their personal data are necessary for the provider to process their request. The inclusion of data in the remaining fields is voluntary. The user guarantees that the personal data provided to RAIN FOREST, SL is accurate and is responsible for communicating any changes to it. RAIN FOREST, SL informs you that all data requested through the APPLICATION is mandatory, as it is necessary to provide an optimal service to the User. If not all data is provided, there is no guarantee that the information and services provided will be fully tailored to the User's needs.
6. SECURITY MEASURES
In accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are treated in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. RAIN FOREST, SL guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated to them the appropriate information so that they can exercise them. All information transfer that the APPLICATION carries out with cloud servers, its own or those of third parties, is carried out in an encrypted and secure manner through a secure hypertext transfer protocol (HTTPS), which also guarantees that the information cannot be intercepted. For more information about your privacy guarantees, please contact RAIN FOREST, SL at dpobioparcfuengirola@ideasnormativas.es
7. EXCLUSION OF LIABILITY
RAIN FOREST, SL reserves the right to edit, update, modify, suspend, delete, or terminate the services offered by the APPLICATION, including all or part of its content, without prior notice, as well as to modify the form or type of access to it.
Possible causes for modification may arise for reasons such as adaptation to new legislation and changes to the APPLICATION itself, as well as those that may arise from existing standard codes on the subject or for strategic or corporate reasons. RAIN FOREST, SL will not be responsible for the use of the APPLICATION by a minor; the download and use of the APPLICATION is the sole responsibility of the user. The APPLICATION is provided "as is" and without any warranty. RAIN FOREST, SL is not responsible for the final quality of the APPLICATION, nor for its use and compliance with all its objectives. Notwithstanding the foregoing, RAIN FOREST, SL undertakes, to the extent possible, to contribute to improving the quality of the APPLICATION, but cannot guarantee the accuracy or timeliness of its content.
The user is solely responsible for their use of the APPLICATION. Except as set forth in these Terms and Conditions, RAIN FOREST, SL is not liable for any loss or damage incurred in connection with the download or use of the APPLICATION, such as those resulting from failures, malfunctions, or blockages in the operation of the APPLICATION (for example, but not limited to: errors in communications lines, defects in the APPLICATION hardware or software, or Internet network failures). Likewise, RAIN FOREST, SL will not be liable for damages resulting from improper or inappropriate use of the APPLICATION by users.
8. LEGISLATION AND JURISDICTION
The user accepts that the applicable legislation and the Courts and Tribunals competent to hear the differences arising from the interpretation or application of this clause are Spanish, and submits, with express waiver of any other jurisdiction, to the nearest courts and tribunals. to the city of MADRID.
Terms and Conditions of Use
These Terms and Conditions govern the download, access, and use of the BIOPARC FUENGIROLA mobile application (hereinafter, the “APPLICATION”), made available to users by RAIN FOREST, SL
The user acquires such status upon downloading and using the APPLICATION.
This version of the APPLICATION is available for free on Google Play and the Apple Store. The user acknowledges and agrees to comply with all applicable terms and conditions established by these stores regarding the acquisition, downloading, and updating of the APPLICATION. By accessing the APPLICATION, the user acknowledges having read, accepted, and consented to these Terms and Conditions without reservation.
The PURPOSE of the APPLICATION is to enhance the experience of visitors to BIOPARC FUENGIROLA. Some of the groups that may benefit from this project include those visiting BIOPARC FUENGIROLA facilities. Professionals and a group of users involved in the testing phase participated in the design and development of the APPLICATION. The APPLICATION is intended for personal (not business) use. It is designed to work on smartphones with Android or iOS operating systems and a front-facing camera.
When you use the APPLICATION, we automatically collect certain data necessary for its operation. This data includes:
Location, accuracy, and date/time periodically throughout the day (only while on the premises). Each visit to the resort, including the date/time of first and last detection. Operating system and version. Device name. Battery level and status (charging or not). Bluetooth status (on or off). Mobile network operator name. Currently connected Wi-Fi SSID. Location permission status (on or off). IP address. Preferred user language. Current time zone. Application version and build number. User interactions with the app (captured as events sent to Firebase Analytics and Keen IO). Date/time of entry/exit into geo-fence regions (if such a region is entered)
The intellectual and industrial property rights of the APPLICATION belong to RAIN FOREST, SL, which holds exclusive rights to exploit them in any form, including but not limited to reproduction, distribution, public communication, and transformation. Third-party intellectual and industrial property rights for photographs, logos, and any other symbols or content included in the APPLICATION have been licensed appropriately.
The user acknowledges that the reproduction, modification, distribution, commercialization, decompilation, disassembly, use of reverse engineering techniques, or any other means to obtain the source code, transformation, or publication of any test results derived from the APPLICATION constitutes an infringement of RAIN FOREST, SL's intellectual property rights. The user therefore agrees not to carry out any of the aforementioned actions.
Who is responsible for processing your personal data?
RAIN FOREST, SL is the data controller and informs you that your data will be processed in accordance with Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), and provides the following processing information:
Why do we process your personal data?
Your data is processed for the purposes described in section “2. PURPOSE” of these Terms and Conditions, ie,
(1) to make the service and its associated features available to you;
(2) to improve the features and functionality of the app;
(3) to prevent misuse and correct errors; and
(4) to offer you a personalized guest experience.
This data processing is justified on the basis that:
(1) it is necessary to fulfill the contractual obligations between you, the data subject, and us (Art. 6(1)(b) GDPR), or
(2) we have a legitimate interest in ensuring the app's functionality and performance, and in offering a market-aligned and user-interest-focused service, overriding your rights and interests in data protection (Art. 6(1)(f) GDPR).
What is the legal basis for processing your data?
Data processing is legitimized by:
The necessity of processing for the performance of a contract to which you are a party, by accepting these Terms and Conditions (Art. 6.1(b) GDPR), and
Your explicit consent (Art. 6.1(a) GDPR) when you complete any of the forms or contact options within the APPLICATION and check the box provided for that purpose.
How long will we retain your personal data?
Your data will be retained only for as long as necessary to fulfill the purpose of the processing, that is, for the duration of the contractual relationship implied by the use of the APPLICATION, including any required retention for legal purposes. Once this period ends, your data will be securely deleted or anonymized.
Who do we share your data with?
Your personal data may be shared with:
Public Authorities and other private entities to comply with RAIN FOREST, SL's legal obligations.
Service providers that require access to your personal data to deliver services contracted by RAIN FOREST, SL, or who may access it as part of the normal operation of digital services (app, website, emails). In all cases, proper confidentiality and data processing agreements are in place, as required by law (Art. 28.3 GDPR).
The APPLICATION uses Google Analytics to understand usage patterns and user interaction trends. Personal data may also be used in anonymized form for internal purposes such as statistical reporting.
Google Analytics is governed by Google's general terms:
http://www.google.com/analytics/terms/en.html
and Google's privacy policy:
https://www.google.com/intl/en/policies/privacy/
What are your rights as a user?
The right to withdraw your consent at any time
The right to access, rectify, port, and delete your data
The right to limit or object to its processing
The right to lodge a complaint with the supervisory authority (www.aepd.es) if you believe data processing does not comply with current regulations.
Contact to exercise your rights:
RAIN FOREST, SL, Padilla 26, 28006 Madrid, Spain
Email: dpobioparcfuengirola@ideasnormativas.es
Data Protection Officer: NORMATIVE IDEAS, SL – dpobioparcfuengirola@ideasnormativas.es
By ticking the appropriate boxes and entering data in the required fields (marked with an asterisk *), users expressly and freely accept that their personal data is necessary for the service provider to process their request. Providing information in the remaining fields is voluntary.
The user guarantees that the personal data provided is truthful and agrees to notify RAIN FOREST, SL of any changes. All requested data is mandatory, as it is essential for delivering an optimal service. If not all data is provided, the services may not be fully tailored to the user's needs.
In compliance with applicable data protection regulations, the CONTROLLER complies with all provisions of the GDPR and LOPDGDD. Data is processed lawfully, fairly, and transparently; collected for specified, explicit, and legitimate purposes; and limited to what is necessary.
RAIN FOREST, SL has implemented appropriate technical and organizational security measures as required by GDPR and LOPDGDD to protect users' rights and freedoms. All data transfers made by the APPLICATION to cloud servers, whether owned or third-party, are encrypted and securely transmitted via HTTPS (Hypertext Transfer Protocol Secure), preventing interception.
For further information on privacy guarantees, please contact RAIN FOREST, SL at dpobioparcfuengirola@ideasnormativas.es.
RAIN FOREST, SL reserves the right to edit, update, modify, suspend, delete, or terminate the services offered via the APPLICATION, including all or part of its content, without prior notice, and to change the way the APPLICATION is accessed.
Such modifications may result from legislative changes, changes to the APPLICATION itself, industry codes, or strategic and corporate decisions.
RAIN FOREST, SL is not responsible for the use of the APPLICATION by minors. Use and download of the APPLICATION is the sole responsibility of the user.
The APPLICATION is provided “as is” without any warranty. RAIN FOREST, SL does not guarantee the final quality or that it will meet all of the user's expectations. However, RAIN FOREST, SL commits to improving the APPLICATION where possible but cannot ensure the accuracy or currency of its content.
The user bears sole responsibility for use of the APPLICATION. Except as stated in these Terms and Conditions, RAIN FOREST, SL is not responsible for any loss or damage arising from the download or use of the APPLICATION, including but not limited to failures, malfunctions, or disruptions (eg, communication line errors, hardware/software issues, or internet connectivity problems). Nor is it liable for any damage resulting from improper or inappropriate use of the APPLICATION.
The user agrees that any disputes arising from the interpretation or application of these Terms and Conditions shall be governed by Spanish law and submitted to the jurisdiction of the courts closest to the city of Madrid, expressly waiving any other jurisdiction.
